Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.
Job Description
Why work with Supagas?
Permanent full-time role with a growing national business
Supportive team environment with strong safety and customer-first culture
Ongoing professional development and career opportunities
Competitive remuneration package
Work with a trusted and established brand in the gas industry
Refer a friend and earn extra money by participating in our national employee referral program.
Access to a variety of employee initiatives and benefits across 1,700 brands, institutions, and companies - accessible to you and your immediate family.
Employee Assistance Program - accessible to you and your immediate family.
What you will be doing
We're on the lookout for an Account Manager to join our LPG and Industrial Gas Sales team on a full time, permanent basis.
You will play a key role in strengthening our client relationships, improving retention and recovery of existing and previous Supagas customers, and minimising lost business.
This is an exciting field-based opportunity that offers a high level of autonomy to manage your schedule, manage a diverse client portfolio and represent a safety-focused and customer-first driven organisation.
Key Responsibilities
Manage and grow relationships with our LPG and Industrial Gas key accounts
Build strong relationships by understanding customer needs, goals and challenges
Manage end-to-end account relationships, ensuring high customer satisfaction
Identify and act on customer retention and growth opportunities
Negotiate and secure renewed supply agreements
Collaborate with internal teams, including Sales, Customer Service, Logistics and Accounts
Monitor Customer Relationship Management (CRM) data to monitor account performance, identify customers requiring re-signing of supply agreements
Embody the Supagas “Yes We Can” customer service ethos in all interactions and uphold Supagas’s safety vision: Think SAFE, Work SAFE, Live SAFE
Desired Skills and Experience
About You
Sales or account management experience
Experience in the gas industry or a related field is advantageous but not required
Strong B2B sales acumen
Strong communication, negotiation, networking and relationship-building skills
Excellent time management to manage multiple priorities and accounts effectively
Analytical mindset with strong problem-solving and issue resolution skills
Confident using Customer Relationship Management (CRM) systems and Microsoft Office
